Four Red Flags When Choosing An Outsourced Bookkeeping Service
Switching to an outsourced bookkeeping service is often more economical and convenient, especially for small-to-midsized business owners who would otherwise be doing their own books. Nevertheless, the choice between bookkeeping services can be a difficult one. There are many bookkeeping services out there, but not all of them have the ideal level of expertise and customer support. Here are a few of the major red flags that you should look out for.
1. No Continuity of Care
Your bookkeeping service should be able to direct you to a single point of contact that will be able to handle all of your requests. Having a single point of contact creates continuity of care; it means that there is someone in the company who understands your business and any of the issues that you're currently tackling. The last thing you want is to have to deal with a different representative each time.
2. Poor Communication
With a bookkeeping service, you often need to get answers right away. If your prospective bookkeeping service isn't able to respond to your requests within 24 hours, it's not likely that they will become any more responsive once you've hired them. This issue can also occur if the bookkeeping service that you're looking at is outside of your own timezone. It's best to look for a company that is doing business during the hours that you're doing business.
3. Immediate Quotes
A bookkeeping service should have to review your documents before they can give you a complete quote on how much their service will cost. Every business is drastically different in terms of administrative and accounting time. A bookkeeping service that can give you an immediate quote is a service that is using a "cookie cutter" mold for their bookkeeping, rather than tailoring it to each company's needs.
4. Negative Reviews
One of the first things you should do when researching a bookkeeping service is look for reviews online. While every business may have one or two negative reviews, a bad business will have negative reviews that consistently cite the same issues. You can also check the Better Business Bureau for any outstanding issues that customers have had with the company.
An ideal outsourced bookkeeping service will be able to give you the direct, personalized care that your business needs to thrive. Not only should they have years of experience within the field, but they should also have established a solid reputation during that time. Once you have found the right bookkeeping service for you, you'll be able to free yourself up to concentrate on profit growth rather than profit tracking.
In order to find the bookkeeping service that is right for you, talk to various companies in your area, such as Nathan Professional Corp bookkeeping services.